Driven by Compliance, Powered by Security
We follow globally recognized standards and maintain a secure infrastructure designed to protect your business and customer data at every level.
No Paper Policy
100% paperless operations to eliminate physical data exposure.
CCTV & Biometric Access
24×7 monitored facilities with biometric authentication for controlled entry.
IP-Locked & Password-Protected Servers
Servers secured with IP restrictions and multi-level authentication for maximum control.
Encrypted Data Storage
End-to-end encryption ensures confidentiality and compliance.
Firewall & Security Software
Advanced firewalls, antivirus, and intrusion detection systems guard all networks.
Access Control Systems
Role-based permissions ensure that only authorized users access sensitive data.
Data Auditing & Monitoring
Regular audits and activity tracking maintain transparency and compliance.
Automated Backup & Recovery
Real-time backups with disaster recovery protocols to protect critical information.
ARO Outsourcing Story
Committed to Excellence in IT Services
Aro Outsourcing Private Limited, formed in Kolkata, India, in 2025, is an international BPO and KPO organization led by industry experts with extensive experience in contact centres and outsourcing. Aro Outsourcing operates across the United Kingdom, the United States, Australia, and India, with all projects managed from India and local support utilized when required. With delivery hubs in Kolkata, the company offers multilingual services round the clock, focusing on client satisfaction, cost efficiency, and quality delivery.
We specialize in customer service, lead generation, telesales, back-office support, verification, and technical helpdesk services, helping businesses scale efficiently and securely. Our global presence, with headquarters in India, is powered by advanced technology, real-time collaboration, and a culturally adaptive workforce capable of seamlessly managing international operations across time zones.
We specialize in customer service, lead generation, telesales, back-office support, verification, and technical helpdesk services, helping businesses scale efficiently and securely. Our global presence, with headquarters in India, is powered by advanced technology, real-time collaboration, and a culturally adaptive workforce capable of seamlessly managing international operations across time zones.
At Aro Outsourcing, we are committed to empowering businesses worldwide through innovation, compliance, honesty, and operational excellence.
Our Services
Comprehensive Solutions Tailored to Your Needs
KPO & Back-Office Services
Committed to Performance
Empowered by People, Enhanced by Technology
We combine human expertise with advanced automation to deliver high-quality, compliant, and cost-effective business process solutions. Aro Outsourcing Private Limited, based in India, serves clients worldwide with a strong focus on the UK, USA, Australia, and Indian markets. Our operations are designed to help businesses enhance customer engagement, streamline workflows, and achieve operational excellence at scale.
We specialize in lead generation, client acquisition, upselling, customer base expansion, market research, and telesurvey campaigns, along with a range of BPO and KPO services including customer support, live chat, back-office processing, virtual assistance, accounting, and financial process outsourcing. We cater to major industries such as telecom and utilities, healthcare and life sciences, home and technical trades (HTT), BFSI, retail, and e-commerce. Each project is led by experienced professionals and supported by comprehensive training, data analytics, and quality assurance frameworks to ensure consistent performance and measurable results.
Aro Outsourcing maintains strict compliance with global data protection and privacy regulations, including GDPR and PECR (UK & EU), CCPA and TCPA (USA), Privacy Act 1988 and APPs (Australia), IT Act and SPDI Rules (India), and PCI DSS standards for secure payment processing. Every process is built to uphold security, transparency, and ethical responsibility in all client interactions.
At Aro Outsourcing, we are dedicated to empowering organizations worldwide through innovation, integrity, and operational excellence, creating lasting value for our clients, employees, and partners alike.
50+
Clients
100+
Team
8+
Certifications
4+
Countries
BPO AND CX SOLUTIONS POWERED BY TECHNOLOGY & INDUSTRY EXPERTISE
Smart Outsourcing. Seamless Experience. Scalable Growth End-to-End Customer Interaction & Business Support Services
Aro Outsourcing delivers comprehensive customer engagement and BPO solutions that enable businesses to align their operations with evolving customer expectations. By combining deep industry expertise with AI-driven automation and data analytics, we help organizations accelerate digital transformation, enhance efficiency, and deliver measurable business outcomes.
As businesses increasingly recognize customer interaction as a key driver of growth, our multilingual communication and support services ensure seamless engagement across voice, chat, email, and social media. In today’s fast-changing environment, we provide the technology, tools, and processes that foster consistent communication, stronger relationships, and lasting brand loyalty.
Customer Support
Deliver seamless, multilingual assistance across voice, chat, email, and social channels — improving satisfaction and retention globally.
Back-Office & Accounting
Outsource administrative and financial processes securely, ensuring transparency, accuracy, and cost efficiency.
Sales & Marketing Support
Convert prospects into loyal customers through strategic lead generation, telesales, and performance-driven campaigns.
Technology & Compliance
Adopt secure, compliant, and future-ready outsourcing solutions built on global data protection standards.
Digital Transformation
Empower your business with intelligent automation, data analytics, and next-gen tools that drive innovation and measurable growth.
Training & Quality Management
Maintain consistent excellence through structured training, real-time monitoring, and quality assurance programs that refine every interaction.
Credentials & Accreditations
Aro Outsourcing Private Limited, a leading BPO and outsourcing company in India, prioritizes data protection and service quality in every operation. We are certified under ISO 9001:2015, ISO/IEC 27001:2022, and ISO 18295-1:2017, and are also registered with the UK Information Commissioner’s Office (ICO), ensuring strict compliance with global data security and quality management standards
